Insurance Australia Group Limited (ASX:IAG)

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About Us

Insurance Australia Group Limited (IAG) is the largest general insurance company in Australia and New Zealand, underwriting over $14 billion in premiums annually. Operating under a suite of trusted brands, IAG offers a wide range of personal and commercial insurance products. The company is committed to delivering superior customer experiences through innovation, digital transformation, and a strong focus on community resilience.

Company Overview

Established in 2000 following the demutualisation of NRMA Insurance, IAG has grown through strategic acquisitions and organic expansion to become a dominant force in the Australasian insurance market. The company's operations are structured into three core divisions: Direct Insurance Australia, Intermediated Insurance Australia, and IAG New Zealand. Each division is tailored to meet specific customer needs, leveraging digital capabilities and strong brand recognition to deliver personalised insurance solutions.

IAG's commitment to sustainability and community engagement is evident through its investments in disaster preparedness, climate resilience, and support for customers facing financial hardship. With a workforce of over 8,500 employees, the company continues to prioritise innovation and operational excellence to maintain its leadership position in the industry.

Board & Management

Tom Pockett

Tom Pockett

Chair and Independent Non-Executive Director

Tom was appointed as a Director of the company on 1 January 2015, and became Chair on 22 October 2021. He has been the Chair of our Nomination Committee (since 22 October 2021) and attends all other Board Committee meetings in an ex-officio capacity. Tom is also Chair of Insurance Manufacturers of Australia Pty Limited.

Tom was previously Chief Financial Officer and then Finance Director with Woolworths Limited, retiring in July 2014. He has also held senior finance roles at Commonwealth Bank, Lendlease Corporation and Deloitte.

Tom is the Chair and a Non-Executive Director of Stockland Corporation Limited and a Non-Executive Director of O'Connell Street Associates.

Nick Hawkins

Nick Hawkins

Managing Director & CEO

Nick Hawkins was appointed IAG's Managing Director and Chief Executive Officer on 2 November 2020. He previously held the role of Deputy Chief Executive Officer, accountable for the management and performance of IAG’s day-to-day operations.

Nick previously spent 12 years as IAG’s Chief Financial Officer, responsible for the financial affairs of the company. Prior to this, he was the Chief Executive Officer of IAG New Zealand and he has also held a number of roles within finance and asset management since joining IAG in 2001.

Simon Allen

Simon Allen

Independent Non-Executive Director

Simon Allen was appointed as a Director of the company on 12 November 2019. He is a member of our People and Remuneration Committee and our Risk Committee.

Simon has been a Non-Executive Director of IAG New Zealand Limited since 1 September 2015 and was appointed as its Chair on 22 November 2019. He is Chair of its Nomination Committee and a member of its People and Remuneration Committee and Risk Committee.

Simon is a Non-Executive Director of Ampol Limited. He has over 40 years’ commercial and governance experience in the New Zealand and Australian capital markets and was Chief Executive of investment bank BZW/ABN AMRO in New Zealand for 21 years.

He is a former Trustee of the New Zealand Antarctic Heritage Trust, a former Chair of Z Energy Limited, and was Chair of Channel Infrastructure NZ Limited (previously known as The New Zealand Refining Company Limited).

Simon was also the inaugural Chair of NZX Limited, Financial Markets Authority, Auckland Council Investments Limited, and Crown Infrastructure Partners Limited (previously known as Crown Fibre Holdings Limited).

He is a Chartered Fellow of the New Zealand Institute of Directors.

David Armstrong

David Armstrong

Independent Non-Executive Director

David Armstrong was appointed as a Director of the company on 1 September 2021 and became Chair of our Audit Committee on 22 October 2021. He is also a member of our Risk Committee.

David is a former Partner of PricewaterhouseCoopers, with more than 40 years’ experience in professional services. He has a deep knowledge and understanding of banking and capital markets, real estate and infrastructure, and is well versed in reporting, regulatory and risk challenges faced by the industry.

David is the Chair of The George Institute for Global Health and Chair of the Opera Australia Capital Fund Limited. He was previously a Non-Executive Director of the National Australia Bank, where he chaired the Audit Committee, and was a member of its Risk & Compliance Committee.

David is a Fellow of the Institute of Chartered Accountants in Australia and a member of the Australian Institute of Company Directors.

Dr Helen Nugent

Dr Helen Nugent

Independent Non-Executive Director

Helen was appointed as a Director of the company on 23 December 2016. She is a member of our Audit Committee, Nomination Committee and Risk Committee.

Previously, Helen was Chairman of Swiss Re (Australia) and Swiss Re (Life and Health) Australia, and a Non-Executive Director of Mercantile Mutual.

Helen has extensive financial services experience, having been Chairman of Funds SA and Veda Group and a Non-Executive Director of Macquarie Group and the State Bank of New South Wales. She also served on Westpac Banking Corporation’s executive team as Director of Strategy, and prior to that specialised in the financial services sector as a Partner at McKinsey & Company.

Helen’s experience as a Non-Executive Director extends to the energy sector and telecommunications. Currently, she is Chairman of Ausgrid, and previously was a Non-Executive Director of Origin Energy. She is also the Senior Independent Director at TPG Telecom.

Helen has given back extensively to the community in the arts, education and health and disability. In the arts, she has been Chairman of the National Portrait Gallery of Australia, the National Opera Review, the Major Performing Arts Inquiry, and the Major Performing Arts Board of the Australia Council. In education, she was Chancellor of Bond University and President of Cranbrook School. In disability and health, she was Chairman of the National Disability Insurance Agency, and a former Non-Executive Director of the Garvan Institute for Medical Research.

She was made a Companion of the Order of Australia (AC) in January 2022, having previously received an AO and a Centenary Medal. Helen has been appointed as Chairman of the Order of Australia Association Foundation Limited effective August 2022. She has also been awarded Honorary Doctorates from the University of Queensland and Bond University. She has also been awarded an Order of Merit by the Australian Olympic Committee.

Scott Pickering

Scott Pickering

Independent Non-Executive Director

Scott Pickering was appointed as a Director of the company on 1 November 2021 and is a member of our Audit Committee.

He was appointed as a Non-Executive Director of IAG New Zealand Limited and IAG (NZ) Holdings Limited on 8 February 2024.

Scott has been a Chief Executive and is a senior leader in the global insurance industry with over 35 years of experience in the sector. He is Chair of Fidelity Life Assurance Company Limited and a former Non-Executive Director for Chubb Insurance in Australia and New Zealand.

Scott was formerly regional Chief Executive Officer for one of the world’s largest insurance brokers, Willis Towers Watson, for Central and Eastern Europe, the Middle East and Africa. Prior to Willis Towers Watson, Scott worked for Royal & Sun Alliance Insurance as Regional Chief Executive Officer for Asia and the Middle East. He has also held senior regional leadership and Chief Executive roles at ACE Insurance and CIGNA in the Asia Pacific region and South Africa.

Scott previously held the position of Chief Executive of the Accident Compensation Corporation, which provides comprehensive, no fault personal injury cover for all New Zealanders. He stepped down from the role at the end of June 2021.

Scott is a member of the Australian and New Zealand Institute of Insurance and Finance.

George Savvides

George Savvides

Independent Non-Executive Director

George was appointed as a Director of the company on 12 June 2019. He is member of our People and Remuneration Committee, Risk Committee and Nomination Committee.

He has extensive executive experience, serving as Chief Executive Officer of leading health insurer Medibank for 14 years (2002 - 2016), and Chief Executive Officer of Sigma Company (now Sigma Healthcare) (1996 - 2000).

George has been a Non-Executive Director of BuildXACT Software Limited (since July 2021). He was Non-Executive Chair of the Australian Securities Exchange (ASX) listed biotech company Next Science (2018 – 2021) and Non-Executive Director of New Zealand's Exchange (NZX) listed entity, Ryman Healthcare (2013 – 2023). He is Chair of the Special Broadcasting Service Corporation (SBS) and Chair of the I-MED Radiology Network. George is also Chair of Faith Values Limited.

He is a former Non-Executive Chairman of Kings Transport and Non-Executive Chair of Macquarie University Hospital, and served for 18 years on the Board of World Vision Australia, including six years as the Chair, retiring in 2018.

George Sartorel

George Sartorel

Independent Non-Executive Director

George Sartorel was appointed as a Director of IAG on 1 September 2021. He is a member of our People and Remuneration Committee and our Risk Committee.

George is a globally proven insurance Chief Executive Officer, with extensive operational, business and technology experience spanning property, casualty, health, life insurance and asset management. In an extensive career at Allianz, George worked across a large variety of roles and within those roles has led countries and regions of scale and formed strategic alliances.

George began his career as Chief General Manager of Allianz Australia. Before becoming the Asia Pacific Chief Executive Officer of Allianz, George was Chief Executive Officer of Allianz Italy and Allianz Turkey. He is the former Chair of Allianz Asia Advisory Council and member of the Allianz Australia Group. He was also a member of the Allianz International Executive Committee and the founding member of Allianz X, the corporate venture capital company that invested in innovative digital start-ups. George was considered one of Allianz’s most technologically oriented and innovatively minded leaders.

George is also a Non-Executive Director of Prudential plc and previously served as a Director of BIMA.

Wendy Thorpe

Wendy Thorpe

Independent Non-Executive Director

Wendy Thorpe was appointed as a Director of the company on 1 July 2023. She is a Chair of the People and Remuneration Committee (since 1 September 2024), and a member of the Audit Committee.

Wendy served as an Independent Non-Executive Director of Tower Limited (2018 - 2023), where she was more recently the Risk Committee Chair. Wendy was previously a senior executive at AXA and AMP, leading technology and operations in Chief Information Officer and Chief Operations Officer roles.

Wendy is Chair of Epworth Healthcare and Online Education Services, and a Non-Executive Director of People First Bank, auDA and Data Action.

She is a former Non-Executive Director of AMP Bank, Ausgrid and Very Special Kids and is a former member of the Council of Swinburne University of Technology.

Wendy has over 30 years’ experience in Financial Services across Insurance, Investment Management, Banking and Wealth management at AXA, ANZ and AMP.

She is also a member of Chief Executive Women.

Michelle Tredenick

Michelle Tredenick

Independent Non-Executive Director

Michelle was appointed as a Director of the company on 13 March 2018. She is Chair of our Risk Committee (since 1 September 2023) and a member of our People and Remuneration Committee.

Michelle has held a number of senior executive roles in major Australian companies, including National Australia Bank, MLC and Suncorp. She has over 25 years’ experience in financial services with roles spanning Chief Information Officer, Head of Strategy and Corporate Development and senior leadership roles in corporate superannuation, insurance and wealth management businesses.

Michelle was appointed as Non-Executive Director of First Sentier Investors in 2020 and Lead Independent Director in 2024, and chairs its Audit and Risk Committee. Michelle is a Non-Executive Director of IDP Education, Urbis Pty Ltd and Hub24.

She is a former Chair of the IAG & NRMA Superannuation Fund (2012 - 2018) and former Director of Cricket Australia (2015 - 2022), as well as the Ethics Centre (2013 - 2022) and Bank of Queensland (2011 – 2020). Michelle is a former Non-Executive Director of Zafin Labs Americas Incorporated, where she chaired the Human Resources and Governance Committee (2021 - 2024). She was also previously a member of the Senate of the University of Queensland (2014 - 2021).

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